V3 Auto terms, privacy and refunds · V3 Auto subscriptions and online withdrawal
Cancellation & refunds
Pre-launch draft. Sales remain closed while the service, payment process and legal documentation are being finalised.
Future prepaid periods
An agreed Signals order is a prepaid period. There is no automatic wallet debit or recurring charge to cancel. Another period requires a separate agreed order and transfer; you may choose not to purchase it. Existing access normally continues until the end of the paid period. Contact support with your purchase details and order reference for cancellation, withdrawal or refund requests, including when you cannot access the portal.
First 14 days
Request a full refund within 14 days after your initial subscription purchase. We honour this policy even if you have already received access and do not require a waiver of statutory withdrawal rights. An unambiguous request sent before the deadline is sufficient; the form below is optional. Refunded access ends when the refund is processed.
Refund timing and other rights
We issue eligible refunds without undue delay and no later than 14 days after receiving your withdrawal request, using the original payment method unless otherwise agreed without extra cost to you. Bank processing may add time before funds appear. After the initial 14-day period, ordinary cancellation does not create an automatic prorated refund; this does not affect statutory rights for non-supply, defects or other legal grounds. Duplicate charges and failure to provide access are reviewed and corrected.
Withdrawal form
To: Dragon GOLD
I give notice that I withdraw from my contract for Dragon GOLD Client.
Order date:
Order reference:
Name:
Purchase email:
Address:
Date:
Signature (only if submitted on paper):
Send your request to: dragongold.support@gmail.com
Pending or unsuccessful payment
Payment verification may remain pending until a matching transfer is final on the blockchain or a network provider recovers. Existing paid access is not revoked by a verification outage. Access expires at the end of the last paid period unless an explicit extension is agreed. Payment instructions, a submitted TXID or account setup do not by themselves prove payment; check the order confirmation status in My payments. For a wrong transfer, contact support with the order reference and TXID. Cancellation remains available.