Terms, privacy and refunds.

Provider and contact

Dragon GOLD is the product brand. Verified provider registration, postal address and tax details have not yet been supplied. Contact support for provider information before deciding to pay.

Support and complaints: dragongold.support@gmail.com.

Prepaid service

Signals is a separate offer at USD 49 per 30 days. Auto Standard is USD 99 per 30 days. Auto IB is USD 59 per 30 days and requires confirmed, current Fusion Markets IB eligibility. A referral URL, self declaration or MT5 server name is insufficient. The IB request records the specific Fusion brokerage account, platform and server. The operator checks referral assignment, ownership and actual trading activity against retained broker evidence. Activity is reviewed every 30 days without a minimum volume; missing or expired evidence requires a new review. The USD 59 offer does not transfer automatically to a different account. No higher subscription price is charged without a separate accepted order. IB relationships may provide the operator with broker remuneration; trading costs and broker terms are separate from the subscription.

Auto includes Signals membership. The payment receipt and Signals activation status are recorded separately. A customer may connect one active account across supported platforms. The owner may connect several accounts with separate settings. Unused periods do not authorise another person's broker account.

There is no recurring wallet debit. Each renewal requires a new order and transfer. A confirmed renewal begins after the latest nonrevoked Auto period, or at confirmation if no period remains. Each period lasts 30 days. A confirmed payment never enables a broker, changes a risk setting, or starts trading.

Payments and confirmation

Use only the recipient, token, network and exact amount on your signed order. A small identifying fraction may reduce the nominal price; the displayed order amount is the amount due. Network fees are paid separately. Send the transfer before the order deadline. Both independent blockchain providers must report a successful, canonical and finalised transfer with the exact token contract, recipient and amount. A transaction can be used once. A transaction hash alone is not proof of payment.

A pending transfer, provider outage, conflicting evidence or rejected verification does not grant access. Contact support for transfers on the wrong network, incorrect amounts or transfers outside the order window. Crypto transfers cannot generally be reversed by the website. This does not remove statutory refund rights.

Broker authorisation and service limits

Subscriptions can be paid before cTrader Open API authorisation is complete. cTrader automated execution is currently unavailable pending that authorisation. Your first 30-day paid period starts at payment confirmation, including while execution is unavailable; a renewal follows any remaining period. The checkout records acknowledgement of this availability notice with the signed order. Payment does not activate trading.

Broker authorisation, account ownership, account settings and explicit execution consent are independent of billing. New connections start paused. cTrader requires the separate approved Open API application and consent at cTrader. MT5 requires the customer's separately selected Windows terminal and connector; broker passwords remain in that terminal. The current release does not activate LIVE trading. Real DEMO acceptance and any later LIVE permission remain separate steps.

Expiry or revocation prevents new OPEN commands. Broker-native stops remain at the broker. Protective changes and closure of positions remain governed by broker permissions, exact ownership, connectivity and the connector's explicit authorisation; they cannot be guaranteed during an outage. Pausing or disconnecting does not cancel an order already accepted by the broker. The customer can always manage the account directly at their broker.

Risk disclosure

Trading leveraged instruments can cause substantial losses. Signals, automated execution, historical results and backtests do not guarantee profit or prevent drawdown. Price gaps, slippage, execution rejection, data outages and account or platform limits can affect outcomes. Displayed account data must come from the authorised broker or connector; missing information is not replaced with invented balances or performance.

The service's actual features and jurisdiction determine its legal classification. Product labels do not create an exemption from financial regulation. Any required authorisation, permitted customer scope and broker or prop firm permissions must be established before the corresponding service is offered. The operator does not receive custody or withdrawal authority over a customer's brokerage funds through this subscription.

Withdrawal, cancellation and complaints

Where the statutory cooling-off period applies, a consumer may withdraw within 14 days without giving a reason. Use the clearly marked withdrawal button next to the purchase in Auto subscriptions, or send an unambiguous statement to support identifying the customer, order and purchase date. The portal stores a dated acknowledgement and reference. An unpaid order can be cancelled before a transfer is submitted.

Expressly requesting service during a cooling-off period does not by itself waive all consumer rights. Only charges permitted by applicable law may be deducted for service already supplied at the customer's express request. Eligible refunds are handled within the applicable statutory deadline, normally 14 days after withdrawal. Refund entitlement, any permitted deduction, currency and transfer method are recorded and agreed through support. This software does not sign or send refund transactions. Do not share a wallet seed, broker password or private key with support.

For a complaint, include the order reference, affected dates and requested remedy. Support records and reviews the complaint. Nothing here limits mandatory consumer rights, legal remedies or the protections applicable in the customer's country. No additional prepaid period is charged unless the customer places and pays a separate order.

Privacy and necessary cookies

The service operator is responsible for processing personal data; verified provider details are shown above when supplied. Contact support for controller identification. Data includes a numeric Telegram identity, display information supplied at sign-in, account ownership identifiers, settings, authorisation records, payment orders, public transaction hashes, access periods, withdrawal requests and security audit records. Broker passwords and wallet private keys are not collected in the customer portal.

Processing is limited to providing the requested contract, handling payments and support, meeting legal duties, and protecting the service against abuse. Necessary Secure and HttpOnly session cookies establish sign-in; the explicitly selected interface language is stored locally. This flow does not add advertising or marketing tracking.

Infrastructure and identity providers may include the hosting platform, Cloudflare, Telegram and the authorised broker. Public blockchain transaction data is public. Appropriate processor agreements, transfer safeguards and a controller retention schedule must be recorded before sales open. Contract and accounting evidence is kept for the applicable legal retention period; security records are limited to operational need. Erasure and access requests are handled subject to mandatory retention duties.

Contact support to request access, correction, export, restriction or erasure, or to object where applicable. You may complain to the relevant data protection authority. Access revocation and data erasure do not remove broker-native positions or undo public blockchain records.

Primary references used for this release

Dutch government: online sales · ACM: online withdrawal · AFM: investment services authorisation.